Experienced Service Writer / Customer Service Advisor needed to join our marine dealership service department. We are a Top 100 Marine Industry Dealer – “Best Service Department” award winner with a very steady and full schedule.
South Shore Marine team members work in an environment that demands exceptional performance yet reaps great rewards. We look for the best and the brightest employees with a positive attitude, and strive to give our customers the best experience.
Communicate proactively and promptly with department leaders and customers.
Create estimates, generate repair orders, schedule, and dispatch appropriately with technicians.
Ensure that all changes in job status are continually monitored and updated.
Continual follow up with technicians and relay information to customers.
Handle service related concerns with immediate resolution.
Drive business and profit opportunities by selling additional service needs.
Successful Candidate must have the skill abilities to communicate well, multi-task, and handle time sensitive matters.
They must be self-motivated and able to meet deadlines, efficiency goals, and company expectations.
We offer to the right candidate a top salary and full benefit package, including health insurance, life insurance, dental and vision insurance, Paid Time Off, cell phone allowance, and 401K retirement plan. This is a full-time, year-round career opportunity.
Whether its career opportunities, job enrichment or a supportive work environment, if you are ready for this challenge, then we are ready for you.
Additional Salary Information: Commensurate with experience.
South Shore Marine is a Top 100 Marine Industry Dealer – “Best Service Department” award winning marine dealership dedicated to providing premium products and services to boaters in the Great Lakes Region.
South Shore Marine team members work in an environment that demands exceptional performance yet reaps great rewards. With our very steady and full schedule, we strive to give our custome...rs the best experience. We have an exceptional team of employees who work hard to do the right thing for our customers.
Our mission statement focuses on employee relationships through a strong team structure. We look for the best and the brightest employees with a positive attitude and long-term desire to learn and grow.
We are blessed with referrals from highly satisfied customers that truly promote our business and sustain our growth.
“Excellent Service” is our core! We built our business on service first and those “roots” of our organization have not changed. We appreciate the understanding that a great sales team is only as capable as the service team to deliver on our commitments.
Our vision is to provide a gateway for individuals and families to get away together and experience relaxing time on the water. We are boaters and have a passion for the water! Our customers certainly note that distinction.